Connecting People to Projects through Social Authority
You just took the handoff from the boss to start a new project. You know you’ll need cooperation from a key stakeholder outside your function area who has already expressed a key concern. How can you approach your conversation with the stakeholder to ensure you get the cooperation you need?
- Leverage the boss’s connection to the stakeholder in the right way:
- If their relationship is good, start by saying so
- If the relationship is neutral or rocky, start by saying you want to make this work for the stakeholder (note: you should sincerely want to do this)
- Get straight to the “heart of the matter,” don’t beat around the bush
- Discover the stakeholder’s point of view by asking questions and listening closely
- Tailor the description of how you can solve the problem to stakeholder’s preference
- Explain a high value, low risk, and low hassle first step to get off to a good start
- Assure the stake holder that it won’t be difficult, expensive, or time consuming to deliver the project so it meets the stakeholder’s needs
If you are naturally good at this kind of thing, then the above can serve as a guideline to keep your thoughts straight. On the other hand, if you feel uncomfortable, seek the advice of someone who will be friendly to you and also knows the stakeholder in question well. They should be able to help you think of objections the stakeholder may raise so you can think and plan ahead of time.
Lastly, make sure you keep your boss informed of what you are doing, whether it’s going well or not. Bosses like to know you are diligently working on their behalf and they don’t like surprises.
For a technique used to manage this same situation with an entire group, see Nemawashi
“Executizing” Academic Sounding Terms – Gaining Social Authority is a short story demonstrating how the language you use impacts your ability to gain social authority.
Photo attribution http://www.flickr.com/photos/kwl/4493219149/in/set-72157623544311963 / CC BY 2.0
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The Milan defender did not play former professional game since October 2013, but the team with his colleague and former coach of the Italian Marco Materazzi who is Chennaiyin
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The German side won only three games in the league this season and sit third in the table below, but the coach is confident they can climb back to the top
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