Tuesday, October 19, 2010

Five Ways to Incorrectly Use Technology

Device with multiple dongles How you adopt technology in your personal life is a personal choice. How technology is used in an organization affects many others, requiring careful consideration to provide its benefits without negative repercussions.

The top five ways organizations incorrectly use technology:

  1. Implement a technology for technology’s sake.
  2. Pick a technology because it is cool, trendy, or new.
  3. Use it to fix a broken process.
  4. Introduce it without adequate trials or testing.
  5. Pick the version with the most bells and whistles.

I’m a big proponent for the use of technology when it is used in a way that truly supports the organization from every perspective. Nobody Likes Bad Change™ in technology, work, or life. Let’s do our part to introduce only good change:

  • use the right technology
  • for a specific process
  • considering the available resources
  • at the appropriate time
  • to achieve the desired outcome


Photo credit: Qole Tech / CC BY 2.0

Friday, October 1, 2010

Closed Data Systems Limit Learning and Improvement Opportunities

tunnel vision Try taking data from a process you are working to improve out of the system you normally use and look at it in other ways. If it is in a proprietary spreadsheet or reporting system that has fixed standard reports and charts, take the raw data out and put it in a clean spreadsheet or database and look at the data from other perspectives.

Slice and Dice the data:

  • Filter
  • Sort
  • Aggregate
  • Graph
  • SPC chart
  • Pivot

Using fixed systems, while good for standardized daily analysis routines, can close our minds to opportunities, exceptions, patterns and trends that can lead to quick improvements and unexpected systemic breakthroughs.

photo credit: brian.chu / CC BY-ND 2.0