Mission
My mission is to help organizations and their employees put efficient, reliable, and clear systems and supporting processes (not just software) in place so they are not on the receiving end of the same chaos and stress I have experienced:
- 24/7/365 engineering and management support for critical manufacturing value streams
- 24+ hour work days, 100+ hour work weeks, and frequent 2 am crisis calls
- multiple plant closures and layoffs of close friends and associates
The Blog
This blog content is centered on the intersection of process improvement, quality management, and information technology. My perspective is that of an implementation specialist converting executive strategies into real organizational change by working with the process stakeholders to help them remove waste and add value to the operational business processes.