This is a true story about two talented High School gymnasts, Pam and Lisa, and their challenges overcoming pre-event nerves.
Event
The event is the Vault. What differentiates this event from the others, is the gymnast is scored on two vault runs. They have the option of bailing out at the last minute and not performing on a run if it doesn’t feel right. This obviously can have a negative affect on their score, so it is not desirable, unless there is a safety concern.
Background
Both gymnasts have complicated routines that despite repeated practice, they don’t feel 100% confident in their ability to execute them perfectly. That is where Molly “The Motivator” comes in. Molly is a fellow gymnast, but wasn’t competing because of an injury. Pam and Lisa have grown accustom to relying on Molly, above all the others, to motivate them to victory. I say motivate because each of the two gymnasts responds to completely different stimuli.
Pinky Swear
Molly recognizes the strengths of their personalities and what drives them to perform at their best and she emphasizes those strengths when she cheers them on.
Lisa always repeatedly performs better when Molly psyches her up before the event and cheers loudly and enthusiastically for her through the duration of her routine.
Pam is perfectly capable of a near perfect Suke, but her tall height creates an additional challenge for her that impacts her confidence. She routinely walks off after a run before hitting the springboard. However, unlike Lisa, Pam doesn’t respond to positive reinforcement and cheering. During competition, Molly knows she can leverage Pam’s sense of responsibility by having Pam “pinky swear” that she will complete the run and finish her routine. With their pinky swear in play, Pam consistently performs and scores high as a result.
Leadership Lesson
Molly looks at the strengths of each of the gymnasts and individualizes the treatment to what they personally want and need to succeed. It’s for that reason Molly is considered the “go to” person for getting the most out of the team.
It doesn’t matter whether the subject is sports or business, individualizing communication based on the strengths and personality of the individuals generally delivers positive rewards for all of the parties involved.
*The names have been changed to protect the identities of the people in this story.
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