This is Part 2 in a series about the role of technology in business improvement. In Part 1 we explored Five Ways to Incorrectly Use Technology.
Organizations can experience significant benefits applying technology in scenarios where:
- technology can be a catalyst for innovating around a process.
- the majority of the perceived process waste has been removed.
- the ability to improve the process without technology has reached its threshold.
- technology is better suited for poka-yoke, such as eliminating math errors or guiding complicated work flows.
- the risks of injury or danger to employees can be reduced or eliminated. Examples are un-manned military drones replacing pilots in hostile areas or using robots in automotive paint spray booths.
- the mechanical burden of maintaining the process using manual methods becomes a hindrance to productivity.
- information or collaboration needs to be shared across geographic boundaries.