Practical Business Improvement

Why would I want silly games in my business? Won’t that just give people another reason to goof off at work? Gamification isn’t about making...

When a business is in a transition between sizes, for example from Small to Medium-sized, all the business systems are expected to be able t...

This is Part 2 in a series about the role of technology in business improvement. In Part 1 we explored Five Ways to Incorrectly Use Technolo...

You can’t trust the outwardly presented behaviors of people to accurately represent their real personality or nature. Often behaviors that l...

This is a true story about two talented High School gymnasts, Pam and Lisa, and their challenges overcoming  pre-event nerves. Event The...

Many of us have been on that “perfect” team at some point in our lives. You know, the one where everyone’s personalities meshed just right a...

I was reminded about the value a common language has on the usefulness of tools through a recent experience with my GPS. The Story I loa...