Friday, July 9, 2010

Guest Post: What to Do when there is More than One Boss to Please

Connecting People to Projects through Social Authority

Watch your head Dean’s note: This guest post is written by Craig Henderson, President of Systemental and a Thought Leader that blogs about Hoshin Kanri/Policy Deployment

You just took the handoff from the boss to start a new project.  You know you’ll need cooperation from a key stakeholder outside your function area who has already expressed a key concern.   How can you approach your conversation with the stakeholder to ensure you get the cooperation you need?

  1. Leverage the boss’s connection to the stakeholder in the right way:
    • If their relationship is good, start by saying so
    • If the relationship is neutral or rocky, start by saying you want to make this work for the stakeholder (note: you should sincerely want to do this)
  2. Get straight to the “heart of the matter,” don’t beat around the bush
  3. Discover the stakeholder’s point of view by asking questions and listening closely
  4. Tailor the description of how you can solve the problem to stakeholder’s preference
  5. Explain a high value, low risk, and low hassle first step to get off to a good start
  6. Assure the stake holder that it won’t be difficult, expensive, or time consuming to deliver the project so it meets the stakeholder’s needs

If you are naturally good at this kind of thing, then the above can serve as a guideline to keep your thoughts straight. On the other hand, if you feel uncomfortable, seek the advice of someone who will be friendly to you and also knows the stakeholder in question well. They should be able to help you think of objections the stakeholder may raise so you can think and plan ahead of time.

Lastly, make sure you keep your boss informed of what you are doing, whether it’s going well or not. Bosses like to know you are diligently working on their behalf and they don’t like surprises.

For a technique used to manage this same situation with an entire group, see Nemawashi

“Executizing” Academic Sounding Terms – Gaining Social Authority is a short story demonstrating how the language you use impacts your ability to gain social authority.

Photo attribution http://www.flickr.com/photos/kwl/4493219149/in/set-72157623544311963 / CC BY 2.0

14 comments:

  1. Hello There,
    I just wanted to see if you were currently interested in additional guest bloggers for your blog site.
    I see that you've accepted some guest posters in the past - are there any specific guidelines you need me to follow while making submissions?
    If you're open to submissions, whom would I need to send them to?
    I'm eager to send some contributions to your blog and think that I can cover some interesting topics.
    Thanks for your time,
    Tess

    ReplyDelete
  2. http://blog.how2heroes.com/2011/04/20/whats-in-your-basket/comment-page-4/#comment-967798

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  3. Sao Paulo, Brazil, where he is currently recovering from surgery claims he responded well to antibiotics and improve health hospital




    Agen Bola Terpercaya Cityholidaybet Reported - The pain of Albert Einstein in Sao Paulo, Brazil legend Pele does not show signs of infection and on the road to recovery after surgery to remove kidney stones.
    Pele has undergone surgery at the beginning on November 13 in November, although he was forced to return to the hospital on Monday, where he earned a urinary infection.
    Reports began the circulating on Thursday to the player, 74-year-old entered the hospital in intensive care as a claimed condition has declined.
    Then, the rumors he was rejected by the hospital, which revealed that the former Santos star just moved to a special care so that he receives the best treatment away from the public glare.
    After Brazil same statement he was "fine" on Thursday, the hospital issued a positive update on Friday.
    Magazine Release: "The patient Edson Arantes do Nascimento improve clinical conditions [Pele] proved they are under treatment in the special care unit, still in the temporary care of the People's Republic of China [Continuing VENO venous hemodiafiltration] clear.

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  4. The Milan defender did not play former professional game since October 2013, but the team with his colleague and former coach of the Italian Marco Materazzi who is Chennaiyin



    Agen Bola Terpercaya Cityholidaybet Reported - Former AC Milan defender Alessandro Nesta come out of retirement to join Super League side Chennaiyin India.
    Did not play a 38-year-old, who won the 2006 World Cup with Italy, the game since appearing in a 2-1 win over Philadelphia Union MLS Montreal Impact in October 2013.
    However, Chennaiyin has announced on Friday the veteran 78 maximum has joined the club, and connect with former international team-mate Marco Materazzi - when player-manager.
    Nesta is the latest big names to change to Chennaiyin, which also has Elano, Mikael Silvestre and Eric Djemba-Djemba in their books.
    Began his career with Lazio before making the switch to Serie A rivals AC Milan in 2002, and won the league title on three occasions during his time in Italy.
    The Italian was also a double winner of the Champions League with Milan, having lifted the trophy in 2003 and 2007.
    Chennaiyin currently sit top of the ISL, three ahead of second-placed Atletico Kolkata, who owns a game in hand.

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  5. The German side won only three games in the league this season and sit third in the table below, but the coach is confident they can climb back to the top



    Agen Bola Terpercaya Cityholidaybet Reported - Jurgen Klopp is confident wealth Borussia Dortmund soon changed despite to Arsenal disappointing loss in the Champions League.
    The defeat was a 2-0 defeat of Dortmund on Wednesday for the first time in Europe this season, and added to the form of disappointment in the Bundesliga.
    The Side Club won only three times all season and sit under a third country in the standings with just 11 points from 12 games.
    He said, "This is not a picnic," and the current Dortmund situation. "You must deal with it decisively.
    "The team is fitter than they were at the beginning of this season and we must not lose sight of our positive.
    "No one of the players at the highest level, we have to keep working. Our all the attackers are not good in London, but the key is always stay positive.
    The club will do a final check on the fitness Mats Hummels (ankle) and Sven Bender (hip) before the clash on Sunday, but Jakub Blaszczykowski (muscle injury) is still far away from the return of the first team.

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  6. Adebayor returns to Tottenham after leave



    Agen Bola Terpercaya Cityholidaybet Reported - Tottenham striker Emmanuel Adebayor is available for selection after returning to the club following a period of compassionate leave.
    The Togo international was granted permission to return to Africa earlier this month to deal with a "private matter", and has not featured for the club since a 2-1 home defeat to Stoke City on November 9.3
    Adebayor has since returned to training, and could feature when Spurs host Burnley in the Premier League on Saturday.
    "He's available," said head coach Mauricio Pochettino. "After, we will see if I pick him or not.
    "I'm happy with Ade and how he's been training. Maybe he's not 100 per cent yet, but he's not far away.
    "He needs training, he needs to improve, especially his physical condition, but he's getting better."

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  7. Liverpool boss Rodgers slams Sterling critics




    Agen Bola Terpercaya Cityholidaybet Reported - Liverpool manager Brendan Rodgers has hit out at criticism received by Raheem Sterling this season.
    The 20-year-old attacker started the campaign in fine form, with three goals in his opening five Premier League outings, but then went 20 games without scoring before netting against Bournemouth in midweek.
    However, Rodgers has leapt to the defence of the England international and stated that his showing in Wednesday's 3-1 League Cup win - in which he scored twice - is proof of his importance to Liverpool.
    "As I've said before he's an outstanding talent, he's been great for us," Rodgers told reporters. "It's been incredible the stick that the kid has received - people trying to criticise him and put the focus on to him.
    "He's been outstanding for us and it was another great performance from him the other night in another difficult game."

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  8. Allegri: Tevez too important not to start against Napoli



    Agen Bola Terpercaya Cityholidaybet Reported - Juventus coach Massimiliano Allegri has revealed that while Carlos Tevez is suffering from fatigue, the Argentine is "too important" to be rested for the Supercoppa Italiana showdown with Napoli.
    Tevez played 86 minutes of Thursday night's Serie A game at Cagliari, with the 30-year-old setting the Italian champions on their way to a comfortable 3-1 victory with his 10th league goal of the season.
    However, Allegri will resist the urge to protect his star striker in Juve's final outing of the season, as the Bianconeri boss is intent on naming his strongest line-up for Monday's meeting with Napoli in Qatar.
    "Carlos is one of the best attackers in the world and although he is, by his own admission, a little tired right now, he is too important for us [to rest]," he is quoted as saying by his club's official website.
    "Plus, we're going on holiday on Tuesday!"

    ReplyDelete
  9. Inilah Tim Debutan di Semifinal sejak 1992


    Agen Bola Melaporkan Berita Olahraga Terkini dan terbaru Indo11.com - Timnas Wales sungguh membuat kejutan di Piala Eropa 2016. Menjadi tim debutan, akan tetapi mereka tidak hanya ingin menjadi pelengkap 24 negara yang berlaga.
    Wales sukses membuktikan diri sebagai tim yang harus diperhitungkan. Dibuktikan dengan Gareth Bale dan kawan-kawan sukses mendepak salah satu kandidat kuat peraih juara, Belgia. Bertemu di fase perempatfinal, armada Chris Coleman sukses mendepak Belgia dengan skor 3-1 di Stade Pierre-Mauroy dini hari tadi.
    Perolehan kemenangan tersebut membuat Wales menjadi tim kedua yang mengamankan satu tiket ke babak semifinal. Lebih membanggakan, ternyata The Dragon adalah tim debutan pertama yang melaju hingga fase semifinal.
    Terakhir kali tim debutan yang dapat membuat kejutan dengan tampil di semifinal adalah Timnas Swedia pada gelaran Piala Eropa 1992.
    “1992 – Wales adalah tim pertama yang melaju ke semifinal dalam debut Piala Eropa mereka sejak Swedia di tahun 1992.

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  10. Lewandowski Belum Bisa Menerima Kenyataan


    Agen Bola Melaporkan Berita Olahraga Terkini dan terbaru Indo11.com - Sepak terjang Timnas Polandia di gelaran Piala Eropa 2016 sudah resmi berakhir. Mereka harus pulang lebih awal usai kalah adu penalti 3-5 dari Portugal di babak perempatfinal Piala Eropa 2016.
    Pada pertandingan yang berlangsung di Stade Velodrome, Jumat 1 Juli 2016, dini hari WIB, Polandia sebenarnya mampu unggul lebih dahulu melalui gol Robert Lewandowski. Akan tetapi 12 menit jelang turun minum, kemudian Portugal mampu menyamakan kedudukan via sepakan Renato Sanches.
    Posisi 1-1 pun berakhir hingga perpanjangan waktu, itulah yang membuat laga ini dilanjutkan ke babak penalti. Di babak adu pinalti, Polandia mengalami kesialan setelah tendangan dari Jakub Blaszczykowski ditepis kiper Portugal, Rui Patricio. Sementara Ricardo Quaresma sukses melakukan tugasnya dengan dan membawa Portugal lolos ke babak semifinal.
    Lewandowski pun lantas memberikan pendapatnya terkait kekalahan Polandia dari Portugal. Penyerang sekaligus kapten Polandia itu mengaku masih belum bisa mempercayai bahwa timnya sudah tersisih dari gelaran Piala Eropa 2016.
    “Ini menyakitkan karena kami kalah melawan tim yang unggul sedikit penguasaan bola, tapi tidak pernah memenangkan pertandingan (dalam 90 menit) dan mereka lolos ke semifinal. Ini benar-benar tak bisa kami terima,” ucap Lewandowski
    .“Kami sudah bertarung habis-habisan dan saya minta maaf karena kami kalah di adu penalti. Kami sangat dekat dengan semifinal. Ini sungguh menyakitkan dan akan menyakitkan untuk waktu yang lama, tapi kami tangguh dan saya harap bisa mengatasinya,” tutupnya.

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  11. Prancis Harus Waspadai Kejutan Islandia


    Agen Bola Melaporkan Berita Olahraga Terkini dan terbaru Indo11.com - Lars Lagerback,Sang pelatih Islandia menyatakan timnya bakal mengejutkan Prancis dalam pertandingan perempatfinal Piala Eropa 2016. Kedua tim akan bentrok pada Senin 4 Juli 2016 dini hari WIB di Stade de France.
    Timnas Islandia merupakan salah satu tim kuda hitam paling mengejutkan di Piala Eropa 2016. Dikarenakan, mereka finis di atas Portugal kala fase grup, lalu mengalahkan Inggris dengan skor 2-1 di babak 16 besar.
    Kancah publik kagum dengan permainan Islandia yang memiliki pertahanan solid lalu cepat dalam melancarkan serangan balik. Sekarang, Gylfi Sigurdsson dan kawan-kawan akan melawan tim tuan rumah yakni Prancis di perempatfinal.
    “Anda selalu mencari kekuatan dan kelemahan setiap tim. Sulit mencari kelemahan Prancis. Saya pikir tidak akan terlalu berpengaruh mereka memiliki beberapa pemain yang absen seperti Adil Rami dan N’Golo Kante. Kualitas skuad mereka sangat bagus,” kata Lagerback.
    “Tapi, saya berpikir dan berharap kami bisa memberikan Prancis beberapa pertanyaan untuk dijawab. Mereka adalah tim dengan gaya menyerang dan itu memberikan kami kesempatan. Tapi, kami harus fokus pada permainan sendiri,” lanjutnya.

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  12. Didier Deschamps : “Kami Memiliki Kans Juarai Euro 2016”


    Agen Bola Melaporkan Berita Olahraga Terkini dan terbaru Indo11.com - Pelatih Timnas Prancis, Didier Deschamps mengutarakan pendapatnya mengenai partai Final Euro 2016 yang akan digelar tiga hari lagi. Deschamps berpendapat bahwa peluang timnya dan Portugal untuk menjuarai Euro 2016 sama besarnya, sehingga partai Final nanti diprediksi akan berlangsung dengan sengit.
    Les Bleus sendiri resmi memastikan diri sebagai finalis kedua Euro 2016 setelah mereka menaklukan Jerman dengan skor 2-0 pada dini hari tadi. Mereka kurang selangkah lagi untuk meraih Trofi Euro ketiga mereka, di mana mereka harus mengalahkan Portugal untuk meraih tujuan tersebut.
    Dihadapkan dengan Portugal di Partai Final, Deschamps mengaku siap dan ia menilai timnya punya peluang untuk menjadi juara. “Kami memiliki kans kami untuk menjuarai Euro 2016, dan Portugal juga peluang yang sama” beber Deschamps kepada ESPN.
    “Meski berstatus sebagai tuan rumah dan kami baru saja mengalahkan Jerman tidak berarti kami punya kesempatan yang lebih besar untuk memenangkan Euro nanti. Kami percaya bahwa kami bisa memenangkan turnamen ini begitu pula dengan Portugal” tutup pelatih 47 tahun tersebut.

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  13. Wenger Dikabarkan Incar Morata dan Lacazette


    Agen Bola Melaporkan Berita Olahraga Terkini dan terbaru Indo11.com - Manajer Arsenal, Arsene Wenger, disebut masih amat ingin mendatangkan striker baru di musim panas, setelah klub disebut terlibat negosiasi dengan Alexandre Lacazette dan Alvaro Morata.
    Wenger disebut amat kecewa ketika Jamie Vardy menolak kesempatan bergabung dengan The Gunners, setelah klausulnya aktif, namun sejak saat itu sang manajer memusatkan perhatian pada striker Lyon, Lacazette, dan bintang Real Madrid, Morata, menurut Goal International.
    Olivier Giroud, yang sempat berbicara pada Wenger mengenai masa depannya sebelum Euro 2016, akan bermain sebagai striker utama tim musim depan, dan manajer Prancis ingin menutup bursa musim panas dengan mencari pemain baru yang bisa bersaing dengan sosok berusia 29 tahun.
    Morata sendiri baru bergabung dengan Real Madrid dari Juventus bulan lalu dan ia diperkirakan akan dijual lagi untuk memberi keuntungan pada timnya. Chelsea juga tertarik dengan pemain yang sama, namun Arsenal juga tidak akan menyerah begitu saja.
    Sementara itu, Wenger juga diklaim akan mengincar bek Wolfsburg, Ricardo Rodriguez, untuk membenahi lini belakang The Gunners, yang sudah mulai dimakan usia.

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  14. Pemain Portugal Mengaku Tegang Jelang Final Euro 2016


    Agen Bola Melaporkan Berita Olahraga Terkini dan terbaru Indo11.com - Blaise Matuidi berkeras ia akan coba untuk melakukan semua persiapan dengan normal, jelang pertandingan final Euro 2016 antara Prancis dan Portugal di Stade de France akhir pekan ini.
    Namun sosok berusia 29 tahun mengatakan bahwa nuansa ketegangan memang mulai menjalar di dalam tim.
    “Saya tidak pernah mengalami situasi seperti ini sebelumnya, final Euro. Terkait persiapan pertandingan, tidak ada yang berubah, semuanya tetap sama,” tutur Matuidi pada Goal International.
    “Saya terus berlatih, dan juga memakan makanan yang sama, tidur, itu semua hanya ada dalam pikiran anda. Saya mencoba untuk seminimal mungkin mengalami stress.”
    “Memang ada ketegangan yang saya rasakan. Namun begitu kami ada di stadion nanti, kami akan melupakan semuanya dan kami akan bermain dengan cara terbaik dan juga meraih hasil yang kami inginkan.”
    “Kami akan siap karena Minggu nanti akan menjadi pertandingan terpenting dalam hidup kami. Kami akan memberikan segalanya.”

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